This Privacy Policy describes how Vizibly (“we,” “us,” or “our”) collects, uses, processes, and protects personal information through growvizibly.com (the “Website”) and through the services we provide to business clients.
• Businesses that purchase our subscription services
• Personal data processed through our platform on behalf of our clients
Information We Collect as a Data Controller
When you visit our Website or purchase our services, we may collect:
Information You Provide:
• Name
• Email address
• Phone number
• Billing address
Payment Information:
Payments are processed through Stripe Checkout. You are redirected to Stripe’s secure payment page. We do not collect or store credit card information directly.
Automatically Collected Information:
• IP address
• Device and browser information
• Usage data
• Cookies and tracking technologies
We use Google Analytics and GoHighLevel to operate and improve our Website.
How We Use Information (Controller Role)
We use information collected directly from Website visitors and subscribers to:
• Provide and manage subscription services
• Process payments
• Communicate regarding accounts and services
• Maintain security
• Improve Website performance
• Comply with legal obligations
We do not send marketing emails or SMS messages for our own promotional purposes.
Data We Process on Behalf of Clients (Processor Role)
Vizibly provides CRM, automation, and messaging infrastructure to business clients. In doing so, we may process personal data on behalf of our clients, including:
• Names
• Email addresses
• Phone numbers
• Customer contact information
• Communication records
• CRM data uploaded by clients
Clients may upload their own customer lists into their dedicated sub-accounts.
In this context:
• Our clients are the Data Controllers.
• Vizibly acts as a Data Processor.
We process this data solely according to client instructions and for the purpose of delivering contracted services.
SMS Communications on Behalf of Clients
We provide SMS functionality to our clients. Any SMS communications sent through our platform are sent on behalf of the client business.
Clients are solely responsible for:
• Obtaining proper consent from recipients
• Complying with applicable telecommunications and privacy laws (including U.S. TCPA and Canada’s CASL, where applicable)
• Managing opt-out requests
Vizibly does not independently determine messaging content or recipient lists.
How We Share Information
We do not sell personal information.
We may share information with trusted service providers necessary to operate our services, including:
• Stripe (payment processing)
• GoHighLevel (CRM and automation infrastructure)
• Google Analytics (website analytics)
• Google Workspace (email services)
• GoDaddy (domain services)
These providers process data under contractual obligations and security safeguards.
Data Retention
We retain Website visitor and subscriber data:
• For the duration of an active subscription
• As required for legal, tax, or accounting purposes
Client CRM data is retained according to the client’s account settings and contractual terms.
Data Security
We use SSL encryption and reasonable technical and administrative safeguards to protect personal information. However, no system is completely secure.
International Data Transfers
Our services operate in the United States and may involve data storage or processing in the United States or other jurisdictions.
By using our Website or services, you consent to cross-border data transfers where permitted by law.
Your Rights
Depending on applicable law, individuals may have the right to:
• Access personal information
• Request correction
• Request deletion
• Withdraw consent where applicable
Requests regarding client-controlled data should be directed to the relevant business (our client). Requests regarding data we control directly may be sent to:
[Insert Contact Email]
Children’s Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.
